All workflows
Connected Workflow
Review Request Flow
Reviews grow when happy customers are asked at the right moment. This flow makes the ask consistent.
The Flow
How this workflow runs step by step
See how NXT Elevate connects this part of the customer journey from the first signal to the next action.
- 1
Service completed
A visit, stay, appointment, or service is finished.
- 2
Timed trigger
The system waits for the right moment to reach out.
- 3
Review request sent
A friendly review request goes out by SMS or email.
- 4
Feedback routed
Happy customers are guided to public reviews; concerns are routed privately to the team.
Outcome
More consistent reviews and a stronger public reputation over time.
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